Frequently Asked Payroll Questions

Can someone explain my paycheck (or direct deposit stub) to me?
For an explanation of your pay stub, see Paycheck Definitions.

I am a new employee here but have not received my first paycheck yet. Why not?
Before Payroll can issue a paycheck, two things must happen:

• Your department must process the necessary documentation through the PeopleSoft system to Human Resources and Payroll by the payroll deadline. If the deadline was missed, you will not be paid on the monthly payroll but on the next Supplemental Payroll assuming the documentation is received in time.
• You must have completed the necessary W-4, insurance, or other benefits paperwork during orientation. If this is the case, please contact Benefits at ext. 7-2610.

When will W-2s be mailed to employees?
W-2s will be mailed to employee's home address by Jan. 31. If Human Resources does not have your most current address, please contact Benefits at extension 7-2610 by Jan. 15 to make necessary corrections.

Does Payroll have any income tax forms?
No, we do not maintain a supply of tax forms. You may contact the Internal Revenue Service at 703-321-8020 or access the IRS's Forms and Publications web page.

I have a U.S. Savings Bond deduction. Can you tell me how much interest I will receive or when the bond will mature?
The U.S. Treasury Department has a good web page about Savings Bonds.

How can I have my paycheck deposited directly into my bank account?
Any employee paid on our payroll (except for stipend recipients) may authorize the full amount of his or her check to be directly deposited to their bank savings or checking account. On payday, the employee will receive a pay stub showing deductions and net salary.

Signing-up for direct deposit may be done during orientation or you may obtain the Direct Deposit Authorization Form from Payroll Services, Human Resources or download it:

• Direct Deposit Authorization Form (27kb; requires Adobe Acrobat Reader)

A copy of a voided check must be submitted with the Direct Deposit Authorization Form. A direct deposit form can also be obtained from the Human Resources web page.

For more information about direct deposit, contact Ann McFall in the Payroll Office at 567-6255 or send her email at mcfall@uthscsa.edu.

I have direct deposit and have changed banks (or closed my account). What should I do?
Whenever you close an account, change account numbers, or change banks, you need to notify Payroll as soon as possible. You will need to complete a new Direct Deposit Authorization Form to consent to any changes. You may obtain this form from Payroll Services, Human Resources or download it:

• Direct Deposit Authorization Form (27kb; requires Adobe Acrobat Reader)

The employee will normally receive a physical check the first payday following election of direct deposit. If changes are made to your account after the payroll has been processed, there may be a delay in receiving your paycheck.

If a payroll has already been submitted to the banks, we cannot issue a replacement check until we have received notification from the bank that the funds have been placed back into the Health Science Center's account. We will work with you and the bank to resolve any problems so that you can be paid timely.

For more information about direct deposit, contact Ann McFall in the Payroll office at 567-6255 or send her email at mcfall@uthscsa.edu.