Travel Services Office

Announcement from Corporate Travel Planners Inc.

On March 3, 2012,  United and Continental Airlines completed the merger of their ticketing/reservation systems.  Unfortunately the merger is currently causing  our agents to experience tremendously longer hold times with United (and formerly Continental).   In some cases calls are placed on hold for hours.  We sincerely apologize for any inconvenience this may be causing you when you call Corporate Travel Planners.  You calls are very important to us and we are making every effort to answer the calls as soon as possible.  If you cannot wait for an agent to answer your call,  please feel free to leave a voicemail.  We will answer those voicemail messages ASAP.  Thank you for your patience and continued business. 

**Reminder Regarding Enterprise Direct Bills**

Since October 26, 2009 a new on-line reservation system has been available to make reservations for car rentals and to direct bill the charges to the HSC utilizing our State contract with Enterprise Rent-A-Car.  The on-line system has replaced the paper direct bill process we had been utilizing.

The Travel Services office is constantly looking for ways to improve the Car Rental process for our travelers traveling outside of Texas. 

Therefore, effective February 4, 2010 you can now direct bill all reservations in the continental United States.  You will not need to enter any additional information when setting up rentals in other states.  Book as you normally would. 

Please remember the procedure we currently have:

Please remember, you have to log in to the UTHSCSA Portal in order to have the rental Direct Billed.  If you go through Enterprise.com the renter will be asked to provide a credit card for payment.  The link inside the portal is uniquely built for the Health Science Center.

If you have any questions, comments or concerns please feel free to contact Traveladmin@uthscsa.edu, Karen Schweiger Schweiger@uthscsa.edu.