Contract Rental Car Agencies
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The Texas Building and Procurement Commission (TBPC) has state contracts with Avis Rent A Car, LLC and Enterprise Rent-A-Car Company. |
Rental Rates - Current year's car contract rates and booking information.
- Avis - F999745
- Enterprise - TX-745
Reservations
- You may reserve a rental car through your designated travel agency or through the rental car company directly. If you are flying somewhere and then picking up a rental vehicle, have the travel agency book the rental car at the same time they book the airfare. This will save you time and will ensure there is no confusion, as there might be if you call later to book the vehicle.
- When making a reservation, identify yourself as a State of Texas employee and give your state agency contract rate identifier number. Verify the rates and get a confirmation number.
- Make advance reservations. If you walk up to the counter at the rental car location without a reservation, they are not obligated to have a vehicle for you.
- For Enterprise reservations, visit: http://www.enterprise.com/car_rental/deeplinkmap.do?bid=002&cust=TX74500
General Rental Car Contract Information - Contracted rental car companies:
Rental vs. Mileage calculator - Use this tool to see which is more cost effective, renting or reimbursing mileage.
Coverage Area
Provisions for taking a contracted rental vehicle out of the United States and across state lines vary from company to company and, in some cases, from location to location. If you plan to take the rental vehicle out of the country, i.e., to Canada or Mexico, you should ask about these policies at the time you make the reservation.
Insurances
When you rent a vehicle from Avis or Enterprise, under the State of Texas contract, the rental rate includes two kinds of insurance:
- LDW (Loss/Damage Waiver or Comprehensive), which covers any damage to the rental vehicle; and
- Liability, which covers persons and property outside the rental vehicle. State employees, while in the course and scope of their employment, are covered by Workers’ Compensation.
- Accounting will not reimburse any insurance fees since Liability and LDW are already part of the State contract. If an agent offers you additional insurance, remember that it will not be reimbursed.
No Vehicle Upon Arrival
If you show up at the rental counter with a confirmed reservation for a vehicle and they don’t have one for you, under the State contract, Avis and Enterprise are required to:
- Give you a free upgrade to the next higher vehicle class, if that is available; or
- Acquire a comparable vehicle for you, from the other contract vendor if possible, or from a non-contract company. In either instance, they must pay any difference in the cost. (These procedures do not apply if the vendor is sold out when you call to make the reservation. If that happens, you will have to locate a vehicle with another company yourself.)
If the counter person you are dealing with will not do this, ask to speak with the location manager. If you still do not get this assistance, call the company customer service contact or call the Travel Services Office at 210-567-6030 (if it is during normal business hours). If for some reason you can’t do this at the time of the rental, contact the TSO as soon as possible after your trip. We will request a refund or some other form of adjustment through TBPC.
One Way Rentals
Both contract car companies offer one way rentals, where a car can be picked up at one location and dropped off at another, usually in a different city. Normally, a traveler must return their vehicle to the same location as it was rented.
- Avis - Airport locations offer one-way rentals, based on availability. However, the State contract with Avis does not cover one-way rentals, so other fees may apply and may not be reimburseable.
- Enterprise - Airport locations and local I-10/Woodstone location offer one-way rentals, booked only through Robert Botello, Manager, for any location: 210-979-9342.
International Rentals
For Avis, the discounts rates are: 20% Europe; 10% Africa and Mid East; 15% Asia; 15% Pacific (including Australia and New Zealand); 10% Latin America. The rate does not include insurance. If insurance is needed it must be added at the rental counter. The insurance accepted for overseas is "CDW" (collision damage waiver) and "TP" (theft protection). These items will cover any damage to, or theft of the Avis vehicle.
For Enterprise, the discounts rates are 10% off of published rates and they have locations in: Canada, UK, Ireland, and Germany. No insurance coverage is included in that rate so the renter will need to elect additional coverage when renting.