Office of Regulatory Affairs & Compliance, Compliance Office 210-567-2014, Compliance Line 1-877-507-7317
 

Services Provided by the Office of Regulatory Affairs & Compliance

 
  • Provide guidance and interpretation of institutional, state and federal policies, regulations and procedures.
  • Assist and/or facilitate discussions to revise and/or develop new institutional polices and procedures from external regulatory authorities.
  • Review and critique specialized compliance training programs.
  • Coordinate updates and changes to the Handbook of Operating Procedures.
  • Review and investigate any complaints or concerns reported to the Office of Regulatory Affairs & Compliance hotline or through other mechanisms.
  • Answer questions and concerns of employees, patients, vendors, affiliated hospitals and other interested parties on various compliance areas.

 

CLINICAL BILLING

  • Review clinical billing for medical, dental and health profession services.
  • Consult with departments on ways to enhance clinical revenue and documentation.
  • Provide analysis of billings to the national averages.
  • Provide guidance and interpretation of clinical billing regulations.
  • Assist in the development of specialized clinical training.
  • Provide special training sessions based on requests or need.

 

CLINICAL RESEARCH

  • Complete reviews of clinical/human participant research and provide feedback on how to enhance procedures and record keeping.
  • Provide special training sessions based on requests.

 

HIPAA PRIVACY

  • Review clinic and departmental operations for compliance with HIPAA privacy regulations, policies and procedures.
  • Provide assistance to patients on their privacy rights.
  • Investigate patient complaints.
  • Investigate breaches of health information and provide notifications to patients.
  • Provide special training sessions based on request.
 
 
 
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