Item - Table 1

Description

IR Goal 1

Aggressively continue to develop and deliver a state-of-the-art technology infrastructure, including knowledgeable staff and resources, in support of UTHSCSA's missions of health care education, research, patient care, and community service. 

IR Objective 1.1

Develop and maintain support staff capable of providing web and multimedia design, implementation, and maintenance support services.

IR Strategy 1.1.1

Investigate, and where appropriate, implement digital technologies to enhance delivery of HSC services and communication.

IR Action Item

1.1.1 (A)

Investigate and implement where appropriate, digital production technologies including 3-D imaging illustration. 

IR Action Item

1.1.1 (B)

Continue to develop database of digital images to support campus illustration needs.  Collaborate on National HEAL initiative.

IR Strategy 1.1.2

Develop and implement appropriate training activities for upgrading staff skills.

IR Action Item

1.1.2 (A)

Train staff on new hardware and software technologies.

IR Strategy 1.1.3

Continue Webmaster and Web Advisory Committee leadership for centralized planning of web activities at the Health Science Center.

IR Action Item

1.1.3 (A)

Review and recommend changes in HSC policy and services to enhance the web environment.

IR Action Item

1.1.3 (B)

Provide leadership to implement web accessibility regulation and other external mandates.

IR Strategy 1.1.4

Investigate opportunities available with implementation of Extensible Markup Language (XML) standards.

IR Strategy 1.1.5

Implement a web portal to support the need to publish and subscribe to information on a users role within the organization.

IR Objective 1.2

Position the voice, video, and data networks with superior features and capacity to support the missions of UTHSCSA into the 21st century.

IR Strategy 1.2.1

Provide high capacity local area network (LAN) backbone with adequate Quality of Service (QoS) functionality to transport multi-media information in a controlled, reliable fashion.

Item - Table 1

Description

IR Action Item

1.2.1 (A)

Install a multi-point, meshed gigabit Ethernet backbone on all campuses beginning in CY 2000 with full deployment by the end of 2002.

IR Action Item

1.2.1 (B)

Install Quality-of-Service (QoS) capable network components so as to classify and transport different classes of network traffic in a controlled manner from end-to-end.

IR Action Item

1.2.1 (C)

Install and utilize QoS management systems to set-up, track, enforce, and monitor QoS policy as deemed appropriate within the network. 

IR Strategy 1.2.2

Provide wide area networking (WAN) to accomplish the goals of the "Virtual Campus".  

IR Action Item

1.2.2 (A)

Acquire high-speed WAN links comparable to campus link speeds (greater than 1.5 million bits per second - T1).

IR Action Item

1.2.2 (B)

Utilize WAN component technology that will optimize available bandwidth (QoS, Compression, Encryption, and Bandwidth-On-Demand).

IR Strategy 1.2.3

Implement Internet and Intranet security as per the institutional security policies. 

IR Action Item

1.2.3 (A)

Establish a secure perimeter to the UTHSCSA computer network by the end of CY 2002.  This is to be accomplished by staged implementation of the current Network Access Policy.

IR Action Item

1.2.3 (B)

Install a redundant firewall by the end of CY2002.

IR Action Item

1.2.3 (C)

Utilize Virtual Private Network (VPN) technology to allow access to the inside LAN from remote locations via the Internet.

IR Action Item

1.2.3 (D)

Continue to encourage the use of host-base anti-virus and firewall software on all campus computer nodes.

IR Strategy 1.2.4

Implement Automated Call Distribution (ACD) for service groups that deal with directed inquiries, such as Student Services, Physician Billing, or Help Desk. 

IR Objective 1.3

Converge all voice, video, and data into a single data stream and provide redundant data paths in both the LAN and WAN

IR Strategy 1.3.1

Upgrade the NEAX PBX to support Voice-over-IP (VoIP).

IR Strategy 1.3.2

Convert all video conferencing from H.320 to H.323 standards.

IR Strategy 1.3.3

Create a redundant telecommunications path within the campus and also among all wide area network sites throughout South Texas.

IR Objective 1.4

Utilize wireless connection technologies to facilitate the mobile workforce of UTHSCSA.

IR Strategy 1.4.1

Implement wireless data network to support data, video, and voice applications as required.

                 IR Action Item

1.4.1 (A)

Expand wireless data networking into appropriate public areas and classrooms.

Item - Table 1

Description

IR Strategy 1.4.2

Implement in-house wireless voice and data technologies in all new buildings.

IR Objective 1.5

Provide efficient and cost effective access to the Internet for UTHSCSA faculty, staff, and students. 

IR Strategy 1.5.1

Monitor the quality of the services and support provided by the selected Internet Service Provider(s). 

IR Action Item

1.5.1 (A)

Review bandwidth usage reports to assure adequate bandwidth.

IR Strategy 1.5.2

Maintain high quality, efficient connections to the Internet from the campus information network.

IR Objective 1.6

Enhance UTHSCSA Library technology infrastructure to better support the UTHSCSA's missions.

IR Strategy 1.6.1

Develop a long-term strategic plan for the Library and begin implementation.

IR Strategy 1.6.2

Continue to send Library staff to IR training so that they can support the Library servers, which provide important information resources. 

IR Strategy 1.6.3

Recruit trained staff who can assist UTHSCSA faculty, staff and students in accessing online information resources.

IR Strategy 1.6.4

Continue to provide sufficient numbers of state-of-the-art workstations and servers in the Library to support curriculum requirements from faculty and students. 

IR Objective 1.7

Utilize a distributed data warehousing model to improve end-user access, renovate existing institutional database, and implement new information systems.

IR Strategy 1.7.1

Expand the data warehousing to provide appropriate end-user access to institutional information. 

IR Action Item

1.7.1 (A)

Continue to expand data warehouse content and develop additional pre-defined reports to meet end-users needs.

IR Action Item

1.7.1 (B)

Train key departmental staff in Seagate Analysis to develop ad-hoc reports from the data warehouse.

IR Strategy 1.7.2

Continue the use of the operational data store to facilitate the transition to new application systems supported by new database architecture.

IR Objective 1.8

Reduce institutional risk and improve management information for HSC administrators by implementing package software as a replacement for critical administrative systems.

Item - Table 1

Description

IR Strategy 1.8.1

Continue to augment internal staff with an implementation service provider to implement a fully integrated ERP solution (PeopleSoft) as a replacement for critical administrative systems.  Human Resources has been successfully implemented and Financials is on track for a September 2002 implementation.

IR Action Item

1.8.1 (A)

Implement the Financial modules of PeopleSoft by September 2002. 

IR Action Item

1.8.1 (B)

Implement the Student Administration modules of PeopleSoft by April 2004.

IR Action Item

1.8.1 (C)

Implement the Alumni Development module of PeopleSoft by April 2005.

IR Action Item

1.8.1 (D)

Replace remaining legacy systems and shadow systems by developing new systems, which are fully integrated with PeopleSoft applications and Oracle database architecture.

IR Strategy 1.8.2

Optimize new systems by employing web technology to enhance user access and system functionality.

IR Strategy 1.8.3

Incorporate workflow technology and business processes redesign into new system implementation to maximize efficiencies.

IR Strategy 1.8.4

Incorporate e-commerce functionality with implementation of new administrative systems. 

IR Strategy 1.8.5

Continue to refine the implemented project management methodology program for software development.

IR Strategy 1.8.6

Upgrade the ERP Human Resources and Financials Suite of modules to the full web version by April 2004.

IR Strategy 1.8.7

Implement a web portal to support the need to publish and subscribe to information, as well as process transactions, based on a users role within the organization.

IR Objective 1.9

Maintain a comprehensive, cohesive electronic mail environment for UTHSCSA. 

IR Strategy 1.9.1

Plan for continued rapid growth in e-mail volume and complexity.

IR Strategy 1.9.2

Continue to monitor and support a groupware-based messaging approach to electronic mail on campus. 

IR Strategy 1.9.3

Enhance e-mail security standards and implement public key infrastructure using VeriSign certificates. 

IR Strategy 1.9.4

Continue efforts to enhance web-based information system to maximize the benefits of groupware-based technologies.

IR Strategy 1.9.5

Investigate procedural and technology solutions to control SPAM without negatively impacting our customer’s business communication.

Item - Table 1

Description

IR Objective 1.10

Continue to provide high quality, customer-oriented services supporting HSC's computing infrastructure. 

IR Strategy 1.10.1

Provide leadership in identifying recommended operating systems and developing the information system support infrastructure. 

IR Action Item

1.10.1 (A)

Continue the efforts of Computing Resources' Special Projects Division to provide investigative research in emerging technology trends (LDAP directory services, PKI, active directory, token technology, etc.) impacting both the central and distributed computing environments.

IR Action Item

1.10.1 (B)

Enhance training of Systems Staff on current and emerging technology to provide a support infrastructure for the central and distributed computing environments.

IR Strategy 1.10.2

Continue to pursue excellence in desktop support.

IR Action Item

1.10.2 (A)

Continue to foster a quality customer service culture and enhance staff training in customer service and quality.

IR Action Item

1.10.2 (B)

Enhance the Technical Service Representative (TSR) program by formalizing the program into a mandatory departmental support function.

IR Action Item

1.10.2 (C)

Upgrade Remedy Help Desk software to include web based technology allowing departmental Technical Service Representatives to initiate and track “trouble calls.”

IR Strategy 1.10.3

Continue to enhance the existing Technology Training service function to encourage the efficient use of technology.

IR Action Item

1.10.3 (A)

Invest additional resources into the technology training function and consider modifying service offerings based on outcomes of the customer satisfaction survey process currently underway.

IR Action Item

1.10.3 (B)

Continue to develop and implement in-house curriculum to providing quality training for desktop applications.

IR Action Item

1.10.3 (C)

Continue to identify opportunities to develop web-based training based on the Institutional Compliance training model implemented in June 2002.

IR Objective 1.11

Continue to develop and strengthen UTHSCSA’s security infrastructure. 

IR Strategy 1.11.1

Continue the Information Security Council’s effort to develop and recommend Institutional policy supporting the security infrastructure. 

IR Strategy 1.11.2

Continue to raise the awareness of the importance and impact of information security.

IR Strategy 1.11.3

Develop and publish a formal Enterprise Information Security Architecture Plan.

Item - Table 1

Description

IR Strategy 1.11.4

Refine and market the Security Function’s recently developed technical assessment program offered as a service to departments maintaining decentralized systems.

IR Strategy 1.11.5

Implement mandatory systems administrator training for departments maintaining decentralized systems.

IR Strategy 1.11.6

Continue the Information Security Function’s effort to identify and assess new security issues and provide appropriate solution alternatives.

IR Objective 1.12

Increase funding to support growing technology infrastructure. 

IR Strategy 1.12.1

Strive to increase funding from traditional sources.

IR Strategy 1.12.2

Pursue additional grant funding and other funding alternatives.

IR Goal 2

Provide leadership, services and coordinated resources to enable both faculty and students to appropriately utilize state-of-the-art technologies and gain access to pertinent information with the goal of enhancing the learning environment for all UTHSCSA students; both local and remote; both traditional and non-traditional and including graduate, professional, and continuing education.  (IMS)

IR Objective 2.1

Upgrade educational facilities with state-of-the-art technology.

IR Strategy 2.1.1

Update all classrooms with at least baseline multi-media technology.

IR Action Item

2.1.1 (A)

Upgrade of the large classrooms is complete.  TIF HC8 grant funding will target 11 mid-sized classrooms for baseline multi-media upgrade.

IR Strategy 2.1.2

Evaluate and implement video streaming for both real-time and web applications.

IR Objective 2.2

Encourage development and provide support for increased use of technology as a means to improve the learning environment. 

IR Strategy 2.2.1

Use web-based and video-based technologies in delivering and enhancing educational programs.

IR Action Item

2.2.1 (A)

Implement at least six web-based courses.

IR Action Item

2.2.1 (B)

Improve Continuing Education offerings through multi-media tools.

IR Strategy 2.2.2

Provide desktop customer support for the e-curriculum environment to both students and faculty.

Item - Table 1

Description

IR Strategy 2.2.3

Continue to assist departments in investigating and implementing technologies to meet their on-line learning/teaching needs.

IR Strategy 2.2.4

Encourage and support biomedical informatics as appropriate to support the education mission.

IR Objective 2.3

Support the institution's continuing effort to extend the education mission into South Texas.

IR Strategy 2.3.1

Provide all needed technology and informational resources to the Regional Academic Health Center in Harlingen.

IR Strategy 2.3.2

Provide all needed technology and informational resources to the Laredo campus.

IR Strategy 2.3.3

Partner with UT TeleCampus to achieve largest web presence of all Health Science Centers expanding the education mission into South Texas and beyond.

IR Objective 2.4

Continue to provide information access via the Web to online collections of texts and journals that effectively meet the biomedical information needs of all UTHSCSA faculty, staff and students. 

IR Strategy 2.4.1

Enhance and maintain access to resources via Library web pages.

IR Strategy 2.4.2

Continue to fund adequate licenses for convenient access to online collections.

IR Goal 3

Provide technologies, information and skilled staff to support and enhance the discovery, development, and dissemination of scientific knowledge.

IR Objective 3.1

Encourage development and provide support for the Bioinformatics Core Facility as a means to improve the scientific research environment.

IR Strategy 3.1.1

Encourage and support biomedical informatics as appropriate to support the Research mission.

IR Objective 3.2

Support the institution's continued effort to extend the HSC's research mission into South Texas.

IR Strategy 3.2.1

Provide all needed technology and informational resources to the new research center (RAHC) in Edinburgh. 

IR Objective 3.3

Continue to provide access via the Web and

telnet interfaces to online databases and full text resources to UTHSCSA faculty, staff, and students to further their education and research goals.

IR Strategy 3.3.1

Provide access to OVID Inc.'s Online database system for improved delivery of full text and bibliographic information.

Item - Table 1

Description

IR Strategy 3.3.2

Continue to manage our local collection with the Innovative Interfaces Inc.'s online database system and to provide for its expansion as one of the gateways to other databases. 

IR Strategy 3.3.3

Continue to provide specialized instruction in database searching so that UTHSCSA faculty, staff, and students can utilize resources from the web to enhance their scientific knowledge. 

IR Strategy 3.3.4

Implement Virtual Campus concept at STCBM so that researchers can better utilize technologies to collaborate on scientific projects.

IR Objective 3.4

Provide information system expertise in data collection, statistical analysis, and data manipulation and reporting.

IR Strategy 3.4.1

Provide database design and programming services including development of web interface functionality where appropriate.

IR Strategy 3.4.2

Provide statistical consulting and analysis support. 

IR Strategy 3.4.3

Encourage development of research related to molecular modeling, genetic databases, and visualization analysis.

IR Objective 3.5

Continue to support the research mission by facilitating the exchange of scientific knowledge.

IR Strategy 3.5.1

Facilitate information exchange by providing continuous improvement to the HSC's e-mail infrastructure including remote access via web technology.

IR Strategy 3.5.2

Enhance exchange of scientific information through web interface development for faculty research databases.

IR Strategy 3.5.3

Provide the videoconference technology support for faculty forums on research topics.

IR Strategy 3.5.4

Investigate and implement Internet 2 technology infrastructure by January 2003.

IR Goal 4

Facilitate, partner, lead, and deliver technologies and knowledge which will enable UTHSCSA, in concert with its institutional affiliates, to provide patient care of the highest quality.

IR Objective 4.1

Continue to work with affiliates in San Antonio and South Texas to promote their use of local and remote bibliographic and full text databases.

IR Strategy 4.1.1

Design technology infrastructure of RAHC Library to serve institutional affiliates in South Texas.

IR Objective 4.2

Support Information Security as it pertains to Patient Care.

Item - Table 1

Description

IR Strategy 4.2.1

Assist and support implementation of HIPAA regulations.

IR Action Item

4.2.1 (A)

Complete Privacy Standard focused HIPAA Risk Assessment and Action Plan by July 2002.  External Contractor assessment funded by TIF HC7.

IR Action Item

4.2.1 (B)

Target a portion of TIF HC8 funding for a Security Standard focused HIPAA Risk Assessment and Action Plan to be completed by an external contractor.

IR Objective 4.3

Complete Telemedicine business plan to determine whether HSC moves to the next service level.

IR Strategy 4.3.1

Gain consensus with UPG, University Health Systems and HSC Administration regarding Telemedicine operations. 

IR Strategy 4.3.2

Pilot test a subset of Telemedicine services at selected sites.

IR Goal 5

Provide technologies and information supporting the HSC's Service mission to advance excellence in health professions education, health promotion, disease prevention, research, and patient care.

IR Objective 5.1

Work with the City of San Antonio for Economic Development to grow BioSciences and IT industries in San Antonio.

IR Objective 5.2

Continue to provide an excellent local collection of information resources and to improve access to electronic resources through technology, programs, and services to UTHSCSA faculty, staff, and students to further their education and research goals.

IR Strategy 5.2.1

Continue to maintain a high quality collection of books and journals that are accessible when and where they are needed and in the most appropriate format.

IR Strategy 5.2.2

Continue to provide excellent user education and information services to enable independent access to information resources.

IR Strategy 5.2.3

Continue to maintain a state-of-the-art Library Computer Center to facilitate independent access to information resources.

Application/ Database Name

Millennium

Application Type

Library System

Application Description

Library Collection Management System

Database System

Millennium database management software was developed by Innovative Interfaces, Inc. and is proprietary.

Database Description

Library collection

Estimated Physical Storage Requirements

4 GB

Development Language

C++ and Java

GIS Data Classification

N/A

Sharing

Audie L Murphy VA Hospital

Future

Implement millennium circulation, serials and other web based modules as released.

Application Name/ Database

SIS+

Application Type

Student System

Application Description

Integrated system to manage Student records, financial aid, and the Registrar functions.

Database System

RMS

Database Description

Integrated database of Student records, financial aid, and Registrar information.

Estimated Physical Storage Requirements

4 GB

Development Language

RMS

GIS Data Classification

N/A

Sharing

Federal Government, State of Texas Government.

Data is shared through regular data transfers.

Future

UTHSCSA is currently in the planning stages of a PeopleSoft Student Administration implementation.  Oracle will be the underlying database for the PeopleSoft System.

Application Name

Grants Management

Application Type

Grants Management Information System

Application Description

Integrated system providing management support of grants and contracts.

Database System

Oracle

Database Description

PeopleSoft Financials – FPRD

Estimated Physical Storage Requirements

2 GB

Development Language

People Tools

GIS Data Classification

N/A

Sharing

None

Future

Upgrade to PeopleSoft version 8.0 for web functionality.

Application Name

University Police System

Application Type

Police Management System

Application Description

Integrated system supporting the University Police.

Database System

S1032

Database Description

Integrated legacy Institutional database to support Accounting, Purchasing, Receiving, Physical Plant, University Police, and most service departments.

Estimated Physical Storage Requirements

80 GB

Development Language

COBOL

GIS Data Classification

N/A

Sharing

None

Future

Application development in People Tools as a module to PeopleSoft Financials.  Oracle will be the underlying database for the PeopleSoft System.

Application Name

Lab Animal Resources

Application Type

Management System for Lab Animals

Application Description

Integrated System for the management and billing of Lab Animal Resources.  People Tools developed application.

Database System

Oracle

Database Description

PeopleSoft Financials – FPRD

Estimated Physical Storage Requirements

2 GB

Development Language

People Tools

GIS Data Classification

N/A

Sharing

None

Future

Upgrade to PeopleSoft version 8.0 for web functionality.

Application Name

Personnel System

Application Type

Human Resources System

Application Description

PeopleSoft HRMS

Database System

Oracle

Database Description

Integrated Human Resource Management Database - HRPD

Estimated Physical Storage Requirements

20 GB

Development Language

People Tools

GIS Data Classification

N/A

Sharing

Federal Government, State of Texas Government

Data is shared through regular data transfers.

Future

Upgrade to PeopleSoft version 8.0 for web functionality.

Application Name

General Services System

Application Type

Financial System

Application Description

Integrated system supporting the University General Services.

Database System

S1032

Database Description

Integrated legacy Institutional database to support Accounting, Purchasing, Receiving, Physical Plant, University Police, and most service departments.

Estimated Physical Storage Requirements

80 GB

Development Language

COBOL

GIS Data Classification

N/A

Sharing

None

Future

UTHSCSA is currently in the implementation stages of PeopleSoft Financials.  Oracle will be the underlying database for the PeopleSoft Systems.

Application Name

Accounting System

Application Type

Financial System

Application Description

Integrated system supporting the University’s Accounting.

Database System

S1032

Database Description

Integrated legacy Institutional database to support Accounting, Purchasing, Receiving, Physical Plant, University Police, and most service departments.

Estimated Physical Storage Requirements

80 GB

Development Language

COBOL

GIS Data Classification

N/A

Sharing

Federal Government, State of Texas Government

Data is shared through regular data transfers.

Future

UTHSCSA is currently in the implementation stages of PeopleSoft Financials.  Oracle will be the underlying database for the PeopleSoft Systems.

Application Name

Benefits System

Application Type

Human Resources System

Application Description

PeopleSoft HRMS

Database System

Oracle

Database Description

Integrated Human Resource Management Database - HPRD

Estimated Physical Storage Requirements

20 GB

Development Language

PeopleTools

GIS Data Classification

N/A

Sharing

Federal Government, State of Texas Government

Data is shared through regular data transfers.

Future

Upgrade to PeopleSoft version 8.0 for web functionality.

Application Name

Property Inventory System

Application Type

Financial System

Application Description

Integrated system supporting the University’s property inventory.

Database System

S1032

Database Description

Integrated legacy Institutional database to support Accounting, Purchasing, Receiving, Physical Plant, University Police, and most service departments.

Estimated Physical Storage Requirements

80 GB

Development Language

COBOL

GIS Data Classification

N/A

Sharing

None

Future

UTHSCSA is currently in the implementation stages of PeopleSoft Financials.  Oracle will be the underlying database for the PeopleSoft Systems.

Application Name

Budget System – Position Management

Application Type

Human Resources System

Application Description

PeopleSoft HRMS

Database System

Oracle

Database Description

Integrated Human Resource Management Database - HRPD

Estimated Physical Storage Requirements

20 GB

Development Language

People Tools

GIS Data Classification

N/A

Sharing

Federal Government, State of Texas Government.

Data is shared through regular data transfers.

Future

Upgrade to PeopelSoft version 8.0 for web functionality.

Application Name

Accounts Payable System

Application Type

Financial System

Application Description

Integrated system supporting the University’s Accounts Payable functions.

Database System

S1032

Database Description

Integrated legacy Institutional database to support Accounting, Purchasing, Receiving, Physical Plant, University Police, and most service departments.

Estimated Physical Storage Requirements

80 GB

Development Language

COBOL

GIS Data Classification

N/A

Sharing

None

Future

UTHSCSA is currently in the implementation stages of PeopleSoft Financials.  Oracle will be the underlying database for the PeopleSoft Systems.

Application Name

Purchasing System

Application Type

Financial System

Application Description

Integrated system supporting the University’s Purchasing functions.

Database System

S1032

Database Description

Integrated legacy Institutional database to support Accounting, Purchasing, Receiving, Physical Plant, University Police, and most service departments.

Estimated Physical Storage Requirements

80 GB

Development Language

COBOL

GIS Data Classification

N/A

Sharing

None

Future

UTHSCSA is currently in the implementation stages of PeopleSoft Financials.  Oracle will be the underlying database for the PeopleSoft Systems.

Application Name

Quick Recovery

Application Type

Patient Management System

Application Description

Integrated system supporting the Dental Service plan.

Database System

DB2, OS/400

Database Description

Database for maintaining patient and procedure information for the Dental School’s clinics.

Estimated Physical Storage Requirements

24 GB

Development Language

DB2, RPG

GIS Data Classification

N/A

Sharing

None

Future

None

Application Name

Data Warehouse

Application Type

Data Warehouse

Application Description

Application provides end-user access to Institutional data for information analysis and reporting.

Database System

Oracle

Database Description

 Institutional data configured for efficient user access/

Estimated Physical Storage Requirements

15 GB

Development Language

Seagate Analysis

GIS Data Classification

N/A

Sharing

Sharing within the Institution only

Future

Expansion and continued enhancement for user access to Institutional data

Category

Brief Summary/Overview

IR Priorities

The CIO, with the help of the CIO's Advisory Committee and the UTHSCSA’s Executive Committee, sets broad IR priorities for information resource activities.  The CIO (Agency designated IRM) is a member of Executive Committee ensuring that IR policies and priorities are congruent with the institution's missions and overall strategic planning.  The Directors of all IR departments have advisory committees ensuring constituents' input into department level strategic and operational priorities.

IR Planning Methodology

UTHSCSA’s IR Strategic Plan is developed and implemented in the following steps:

1.      The CIO, with appropriate input, sets the overall IR goals in conjunction with the HSC's Strategic Plan.

2.      The Manager of Strategy and Compliance, with input from IR department Directors, reviews the current plan to determine the status of documented objectives and strategies and evaluates any needed changes to meet the CIO's goals.

3.      Inputs from the CIO and department Directors are incorporated into the first Plan draft.

4.      The CIO and all IR Directors review the draft ASP for IR.  Final input and edits are sent to the Manager of Strategy and Compliance to be incorporated into the final Strategic Plan.

5.      The CIO's advisory committee and the UTHSCSA’s Executive Committee review the final draft prior to submission.

Quality Assurance Practices

Currently, all major administrative software development relates to the HSC's PeopleSoft implementation project.  The UTHSCSA developed “Project Management Guide” and “Sustainment Plan” are the controlling project management guidelines for system development and system maintenance respectively.  Quality Assurance requirements are addressed in these documents and all key DIR requirements (Risk, Planning, Benefits and Costs, Effectiveness and efficiency, Monitoring, and Post Project review) are addressed within these documents.

Category - Table 3

Brief Summary/Overview

Personal Computer Replacement Schedule

Because of UTHSCSA’s decentralized organizational structure and the diverse funding mechanisms for IT procurement, the HSC is not able to implement a mandatory PC replacement schedule.  However, the IT organization has entered into a contractual vendor relationship to provide “standardized” desktops.   Administrative departments are required to purchase from the “standard” desktop options and Academic departments are strongly encouraged to do the same.  Additionally, operational procedures for centralized PC maintenance and support are in place to help control the total cost of ownership of UTHSCSA’s personal computers. A list of supported operating system and application software is maintained and updated regularly.  Given the nature of a University environment, these two strategies have been fairly successful in ensuring an efficient workstation infrastructure is maintained.

Procurement

UTHSCSA employs Purchasing Industry best practices to ensure that IT procurements are effective, while maintaining a control on cost.  Leasing options are evaluated on major IT procurements, with the procurement contracts for PeopleSoft Software and the Standardized Desktop being two recent examples of the process.

Disaster Recovery / Business Continuity Planning

UTHSCSA’s Disaster Recovery Plan details the methodology to be used in prioritizing tasks in the event of a disaster.  Basically, priorities will be set depending on the timing of the business cycle and with direct involvement of executive management at UTHSCSA.

HSC has no contractual or interagency agreement to perform disaster recovery services related to data center operations.  A separate and remote "hot" site is maintained on campus, which also functions as the software development environment.

Data Center Operations

UTHSCSA has no plans for migration of data center operations and/or disaster recovery services to the WTDROC.

Standards

UTHSCSA makes every effort to maintain compliance with DIR’s Information Resources Standards and Guidelines.