Online Documents for Services Available

If you have questions not covered here, please call Telecommunications & Networking Customer Services at extension 7-2061.

• Reporting problems
• Submitting a Service Request Form
  • Instructions
  • Online Service Request Form
• Renovations

• Telephone services
• Mobile telephone services
• Pagers
• Verizon Blackberry/Treos
• Cingular Blackberry/Treos
• Voice mail
• Telephone directories
• Purchasing modems/FAX machines/answering machines
• Cabling
• Special circuits
• Videoconferencing
• Operator services
• Other Services
• Ancillary Services

Telephone Operating Instructions

• Summary
• Telephone training
• Single line telephone
• 8 button telephone
• 8 button series E telephone
• 16 button telephone
• 16 button series E telephone
• Vodavi 6/16 telephone systems
• Voice mail instructions
• Voice Mail - Tips and Best Practices

Networking Services

• Configuring a Remote Computer for Campus Access
• Network Policies
  • Network Access Policy
  • Acceptable Practices and Procedures
  • Data Streaming
  • Wireless LAN
  • Standard Modem Requirements