Become a Volunteer
Thank you for your interest in becoming a volunteer at the UT Health San Antonio MD Anderson Center. Our volunteer program is based on a rich history of volunteers dedicated to serving the needs of our cancer patients and we could not care for the hundreds of patients we see without the help of our amazing volunteers. It would be an honor to have you on our volunteer team.
Qualities of a great volunteer
- Compassionate, motivated and committed
- Excellent communicator with a desire to help patients
- Interest in using unique skills to enhance patient care
- Willingness to become a part of the Cancer Center’s family
Benefits of volunteering
- Serve at South Texas’ premier cancer center
- Play a role in supporting cancer patients and caregivers
- Make a difference in the comfort and well-being of patients and caregivers
- Share talents where they are needed and appreciated
- Meet other dedicated people who share the same commitment to helping others
- Gain the satisfaction of accomplishment
- Productive use of time
- Recognition at annual Volunteer Appreciation event
Volunteer positions available:
Patient Ambassador: Assist patients and visitors with information, directions and personal service during their appointment at the center. All shifts are 8 a.m. to 5 p.m.
Medical Oncology Clinic Volunteer: Assist in preparing and assembling medical supply kits and distributing drinks and food to patients served by the clinic.
Wellness Center Volunteer: Share special expertise to teach classes in yoga, tai chi or a similar subject.
Soul Friend Volunteer: Provide a listening ear and emotional support to patients and caregivers.
Special Event Volunteer: Assist at educational and fundraising events, such as Give Cancer the Boot Survivorship 5K Run/Walk.
If you are interested in donating items, the Cancer Center needs:
- Handmade blankets
- Small neck pillows
- Small, simple craft kits with instructions
- Puzzles, word game books, playing cards, checkers, and other games to play during treatment
Join the volunteer team!
The following steps and guidelines will help you navigate the process and get started to become a volunteer. Our volunteers serve at the pleasure of the Cancer Center’s staff and are regulated by rules, regulations, and ethics that are compatible with the current rules, regulations, and ethics established for employed staff.
Volunteers must be 18 years of age and able to commit to mandatory training and 12 months of consecutive volunteer work and a minimum of six hours per month. Because cancer patients can have compromised immune systems during their treatment, our volunteers must also meet immunization requirements. You will need to have a flu shot and a negative TB test.
Volunteers are expected to work during normal practice operating hours. The center’s operating hours are 8 a.m, to 5 p.m., Monday through Friday. Volunteer shifts are typically three hours (9 a.m. to noon or noon to 3 p.m. to 12 pm or 12 pm to 3 pm). Volunteers can be assigned a regularly scheduled reoccurring shift or placed on a “substitute” list and sign-up for shifts as needed.
Our center depends on the volunteer’s presence and expects the volunteer to treat this commitment as they would a regular job. Volunteers are required to communicate with the volunteer coordinator as soon as possible if they are not able to fulfill their assigned shift.
Note for Cancer survivors: Psychologists believe that emotional healing is necessary before survivors are ready to return to the clinic in a volunteer role. Therefore, volunteers who are cancer survivors must be significantly removed from active treatment. We believe that this takes nine months to a year to accomplish, but will vary from individual to individual.
Steps to becoming a volunteer
Step 1: Application
If you are able to commit to volunteering for twelve (12) months and agree to a minimum of six (6) hours per month, please complete the following application steps in full:
Once your application has been submitted, a member of our staff will contact you for a formal interview.
Step 2: Interview
- After the volunteer coordinator reviews your application, you will be contacted to arrange an interview at the Cancer Center.
- You will be required to complete a criminal background check at the time of the interview.
- You will be notified of acceptance into the program once the background check clears.
Step 3: TB testing and flu shot
- New volunteers must submit proof of a negative TB test prior to volunteering.
- Volunteers are also required to receive an annual flu shot.
- TB testing and flu shot are completed at the volunteer’s expense.
Step 4: Mandatory Orientation and Training
- All new volunteers are required to attend a mandatory orientation.
- The orientation is offered twice a year (dates to be announced).
- The orientation includes information about patient confidentiality and volunteer policies.
- All volunteers will receive a copy of the Volunteer Rules and Ethics, for which they will be responsible.
- New volunteers must sign a Confidentiality Agreement, any necessary Health Insurance Portability and Accountability Act (HIPAA) documents and Acknowledgment of Volunteer Policies form.
Volunteers will be assigned a volunteer position based on their preference, suitability and clinic need.
- All volunteers will utilize the buddy system and must accompany a “buddy” for initial training until the Volunteer Coordinator approves completion of training.
Questions? Call 210-450-1017.
Current volunteers can check schedules, log hours and receive messages through our online system. Log in here.