COVID-19 Vaccine Information

Frequently asked questions:

• I received a message saying I can receive my COVID-19 vaccine. What do I do?

  If you have received notification from our office that you are now eligible to receive your COVID vaccine, please follow the following steps:

  Step 1. Confirm you have not already received your first dose of the COVID-19 vaccine
  If you have already received your first dose of the COVID-19 vaccine, please do not schedule another vaccine with UT Health San Antonio. To ensure you receive the correct second vaccine dose, you need to return to where you received your first dose. UT Health San Antonio is not offering ONLY second doses of the vaccine. 

  Step 2. Schedule your vaccination appointment using your UT Health Physicians MyChart account.
  Log-in to MyChart and click “Schedule Now” to select the date and time for your first vaccination appointment. Need a MyChart account? Request access here.

  Step 3. Confirm the location of your vaccination appointment
  Your vaccine appointment may not be at your regular physician’s office as we are providing vaccinations at multiple UT Health San Antonio locations. Read your appointment details in MyChart to confirm the correct location for receiving your vaccine.

  Step 4. eCheck-in before your appointment
  You must use MyChart to check-in electronically (eCheck-in) at least 1 hour before your scheduled appointment time to complete your consent forms. Upon arriving, please remain in your vehicle until your scheduled appointment time. This helps reduce crowding, wait times and long lines.

  Important Note: Your vaccination appointment is not transferable
  COVID-19 vaccination appointments are being offered to current patients of UT Health Physicians who meet Tier 1B criteria and have been identified as being at the highest risk. Vaccine appointments are not transferable to anyone else.

  Thank you for using MyChart to schedule your appointment as we are receiving an extremely high number of phone calls.

• When can I receive my COVID-19 Vaccine from UT Health San Antonio?

  Our office is directly contacting eligible patients, either by phone, email or through a MyChart message, with instructions for scheduling their vaccine appointment. We expect to continue receiving additional vaccines for more of our patients over the next several months. Regularly checking your MyChart messages will ensure you're notified as soon as there is a vaccine available.

  As a state-designated vaccination hub, we are committed to providing COVID-19 vaccines to as many people as possible in the most effective and efficient way possible. Community scheduling is not currently available. However, we are scheduling COVID-19 vaccines for our patients who are 65 years or older as well as those identified as being at the highest risk. 

  If you have additional questions about UT Health San Antonio's COVID-19 vaccines, please call 210-504-5200.

  Can I schedule my 2nd COVID-19 vaccine at UT Health San Antonio?

  We are not scheduling ONLY second doses of the COVID-19 vaccine. We only provide second doses of the COVID-19 vaccine to those who received their first dose from UT Health San Antonio. If you received your first dose at UT Health San Antonio, your second dose is already scheduled. Check MyChart to view the appointment details for receiving your second dose. Returning to where you received your first dose helps ensure you receive the correct second vaccine dose. If you have additional questions about UT Health San Antonio's COVID-19 vaccines, please call 210-504-5200.

• What vaccine is UT Health San Antonio providing patients?

  We are providing the Pfizer vaccine, which requires two doses. When receiving the first dose, an appointment to receive the second dose will be made for 21 days later. For more information on the Pfizer‑BioNTech COVID‑19 Vaccine in the U.S., visit the Pfizer-BioNTech COVID-19 Vaccine site.

  Is there a fee for the COVID-19 vaccine?

  Vaccine recipients will have no out-of-pocket expenses. For patients who have Medicare, Medicaid or a third-party insurer, your insurer will be billed a nominal fee of $17 for the first dose and $28 for the second dose per Center for Medicare and Medicaid Services (CMS) allowable charges for the extra supplies and staffing to administer the vaccine.

• I'm not a patient at UT Health San Antonio, but I'm interested in the COVID-19 vaccine.

  Currently, vaccines are being provided to only established patients of UT Health San Antonio who meet Tier 1B criteria and have been identified as being at the highest risk.
  You may visit the City of San Antonio COVID-19 website for up-to-date information about community vaccines. You may also consider signing up for our Novavax vaccine trial. Learn more about this COVID-19 vaccine trial.

• Where can I find information about COVID-19 virus mRNA vaccines in patients with cancer?

  To learn about COVID-19 vaccines in patients with cancer, visit our UT Health San Antonio MD Anderson Cancer Center COVID-19 FAQs page. 

• Is it okay to delay my 2nd COVID-19 vaccine?

  It's important to get your second dose because you won't be fully protected with just the first one. However, there is no need to panic if there is a slight delay in receiving your 2nd dose. The CDC says it's OK for the second dose to be given up to six weeks after the first. Learn more here.