Online Service Instructions

Parking online services instructions

The UT Police Parking Service Office offers 24-hour online access to transactions and inquiries through our Parking Office Gateway. Once you are on the Parking Main page, select your transaction option. Then login by entering your UT Health San Antonio credentials.             

Manage my parking account 

Here you can make changes to update your mailing or email address, phone number, and vehicle information. You may also view your citation, appeal, and permit history.

Waitlists

You may add or edit your waitlist selection, or check your current status if you are currently registered on a waitlist.                                   

Citations and appeals

We now also offer the convenient option to pay a citation with Visa, MasterCard or Discover. You can also submit an appeal online. Remember, you have 10 calendar days to either pay a citation or submit an appeal for objective review. After 10 days, late fees will begin to accrue and you lose your right to appeal. If you do not have a UT Health San Antonio login, you can still pay a citation online using our Parking Office Gateway. You will need the citation number and associated vehicle plate number. Appeals may not be submitted online without UT Health San Antonio credentials, but may be filed in person or by fax to 210-567-3484. Appeal forms are available at all entry control stations, the police building and the parking service office.

Don’t miss your opportunity to appeal or pay a citation on-time due to scheduling conflicts, and avoid waiting in line at the parking office or being placed on hold over the phone. Complete your transactions online using our Parking Office Gateway.