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Patient Rights and Responsibilities

Discrimination is Against the Law

The University of Texas Health Science Center San Antonio (UT Health) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. UT Health San Antonio does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. 

UT Health San Antonio:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact the clinic where you are to be treated and they will arrange the appropriate service(s) needed.

If you believe that UT Health San Antonio has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance in person, by mail, fax or telephone with the Chief Compliance Officer at: 

The Office of Regulatory Affairs and Compliance
7703 Floyd Curl Dr., Mail Stop 7861
San Antonio, Texas 78229
210-567-2014 (Office) 844-310-2294 (Toll Free)
210-567-9285 (Fax)

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://hhs.gov/ocr/office/file/index.html

If you speak a language other than English, language assistance services are available to you free of charge.

Notice Concerning Complaints

Complaints about physicians, as well as other licensees and registrants of the Texas Medical Board, including physician assistants, acupuncturists, and surgical assistants may be reported for investigation at the following address:

Texas Medical Board
Attention: Investigations
333 Guadalupe, Tower 3, Suite 610
P.O. Box 2018, MC-263
Austin, Texas 78768-2018

Assistance in filing a complaint is available by
calling the following telephone number:

1-800-201-9353

For more information please visit our website

Aviso Sobre Las Quejas

Las quejas sobre médicos, así como otros profesionales acreditados e inscritos del Consejo Medico de Tejas, incluyendo asistentes médicos, practicantes de acupunturistas y asistentes de cirugía, se pueden reportar en la siguiente dirección para ser investigadas:

Texas Medical Board
Attention: Investigations
333 Guadalupe, Tower 3, Suite 610
P.O. Box 2018, MC-263
Austin, Texas 78768-2018

Si necesita ayuda para presentar una queja, llame al:

1-800-201-9353

Para obtener más información, visite nuestro sitio web en

Map image of UT Health San Antonio location

UT Health San Antonio

7703 Floyd Curl Drive
San Antonio, TX 78229

210-567-7000

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The University of Texas Health Science Center at San Antonio, also called UT Health San Antonio, is a leading academic health center with a mission to make lives better through excellence in advanced academics, life-saving research and comprehensive clinical care including health, dental and cancer services.

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